First class passengers complained about wailing infants saying they couldn’t sleep in their pricey cabins, said MAS CEO and Managing Director Tengku Azmil told the Australia Business Traveller.
Amidst the controversial move, Azmil took to his Twitter account to defend the company’s decision not to install bassinets in its Boeing 747-400 first class cabin. In response to a post about the ban, Azmil tweeted: “Also hv many complaints from 1st class pax dat dey spend money on 1st class & can’t sleep due to crying infants.”
Travelers with babies will now have to book seats in business or economy class, which are equipped with bassinets. Routes affected by the ban include long-haul flights from Kuala Lumpur to Amsterdam, London and Sydney.
In February, several airlines including British Airways and Virgin Atlantic were considering creating children-free flights. And in March Ryan Air had announced child-free flights starting October.
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